Suburban Water Systems

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Water Quality

Welcome Suburban Water Systems Customers

Welcome, customers! Do you have a customer service question? Do you need to set up new water service? Contact one of our many skilled customer service representatives via phone or e-mail.

Connect With Us

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  • @SuburbanWater
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Office Hours

Our business hours are 8 a.m. to 4:30 p.m. Monday through Friday. (If you call after hours with a water emergency, calling these numbers will transfer you to a dispatch service that will connect you with our on-call personnel.)

District Offices are closed on Fridays.

Pay Your Bill Online

District Office: San Jose Hills

1325 North Grand Avenue, Suite 100
Covina, CA 91724

Tel (626) 543-2640
Toll-Free (800) 203-5430
TTY (877) 405-1710
Fax (626) 543-2664

e-mail:
SuburbanCustomerCare@swwc.com

District Office: Whittier/ La Mirada

15088 Rosecrans Avenue
La Mirada, CA 90638

Tel (562) 944-8219
Toll-Free (800) 203-5430
TTY (877) 405-1710
Fax (626) 543-2692

e-mail:
SuburbanCustomerCare@swwc.com

District Office: Sativa

2015 E Hatchway St.
Compton, CA 90222

Tel (310) 631-8176
TTY (877) 405-1710
Fax (626) 543-2692

e-mail: SuburbanCustomerCare@swwc.com

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Report A Leak

If you spot a leak around your home or neighborhood, please let us know.

Report Leak Now

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Lifeline

For under $7 a month, the LifeLine Maintenance Plan will cover the repair or replacement of earthquake-damaged outside water line.

Get Lifeline

 WISH/LIRA

Our low income assistance program, WISH, provides a bill-reducing credit on qualifying customers’ water bills each month.

Learn More

Paperless Billing

Enjoy the convenience of paying your bill online. Available 24/7, our online payment system is fast, free, safe, and secure.

Go Paperless

Suburban Water Systems News & Community

DWW

It’s Drinking Water Week

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Building a Stronger Future: Pipeline Projects that Keep Our Communities Thriving

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Revitalizing Sativa: Suburban’s Major Pipeline Overhaul for a Safer Water Supply

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Ensuring Reliable Water Supply: Suburban’s Plant 165 Generator Project

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Suburban Water Systems Investing $40 million in Local Infrastructure

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Revitalizing History: Plant 128’s Century-Old Tank Makes Way for Modern Innovation

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Suburban Water Systems

  • Contact Us
  • Low Pressure – Frequently Asked Questions
  • Sativa Customer Focus Group
  • Drought Surcharge Appeal Form
  • High Bill – Frequently Asked Questions
  • Report an Outage or Leak
  • PFAS
  • LIHWAP
  • Our Mission And Values
  • Lead and Copper In Your Water – California
  • About Us
  • Service Area
  • Pay My Bill
  • How To Read Your Bill
  • Announcements
  • Start or Stop Service
  • Community Involvement
  • Water Conservation
  • Lifeline Maintenance Plan
  • Rates and Tariff
  • Regulatory: Advice Letters
  • General Rate Case
  • Rights and Responsibilities
  • GO103
  • Joint Application
  • Tribal Land Transfer Notifications
  • WISH / LIRA
  • Supplier Diversity
  • About Our Water
  • Water Quality
  • Fluoride
  • Recycled Water FAQ
  • Groundwater Sources
  • California Waterscape
  • Customer FAQ
  • Emergency Preparedness
  • Additional Resources
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  • Contact

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