Our Commitment to Our Customers . . . "Service, Quality and Reliability"

To provide our customers with quality, courteous and responsive service. To provide our customers with dependable, high-quality water that meets all federal and state health and safety standards. To provide reliable water service, 24 hours a day, 7 days a week, 365 days a year, through efficient water system facilities.

Our Commitment to Our Employees . . . "Development, Teamwork and Accountability"

To treat all employees with respect and provide a motivating and rewarding working environment that encourages professional and personal growth. To foster a spirit of teamwork and cooperation throughout the Company in order to achieve Company goals and objectives. To seek and promote employee accountability and adherence to Company policies and procedures.

Our Commitment to Our Investors . . . "Earnings, Cost Efficiency and Leadership"

To provide a fair return of earnings on their long-term investments. To develop and utilize effective cost-control measures and employ prudent, cost-conscious business practices that maximize use of Company resources. To develop and maintain a progressive management team that is a leader in shaping industry trends in water facility technology and is proactive in meeting regulatory challenges.

Our Commitment to Our Communities . . . "Responsibility, Involvement and Concern"

To support our communities as a responsible corporate citizen through active civic involvement and participation.