Suburban Water Systems - How to Read Your Bill

Move your mouse over the numbers to see an explanation of each section on your water bill.

Avoid over-fertilizing your lawn. The application of fertilizers increases the need for water. Apply fertilizers that contain slow-release, water-insoluble forms of nitrogen.

For billing inquiries contact our business office between 8:00 a.m. and 4:30 p.m. at the phone number shown on your bill.

You will find your service address, account name and number.

You will find information on your service period, payment due date, and meter number.

This area lists any previous balance and payments received.

Under this category you'll find an itemized list of new charges for the current billing period. Following is a description of these charge:

-Service Charge: This monthly charge made to each customer connected to our system and is based on the size of your meter.
-Water Charge: This charge is based on the actual quantity of water used (measured in 100 cubic feet), which is multiplied by the usage rate for your area.
-CPUC Surcharge: This is a state-mandatory fee that funds the operations of the California Public Utilities Commission, which is currently 1.5% of your total service and water charges.
-City Tax: This charge, if applicable, is a local tax required by your city. Suburban collects the tax and pays it to the city.
-Total New Charges: The total amount of new charges for the current billing period is shown here.
-Average Daily Cost: Your average daily water cost for the current billing cycle is shown in this section.

This is the amount that is now due and payable. It represents any past due amount plus your total new charges.

This area shows your current and previous meter readings. The difference is your water usage during the current billing cycle.

This chart allows you to compare your water usage last year during a similar billing cycle with your current water usage.

Each month there will be a special message in this area regarding your water service.

Mail this portion with your payment.